Sales Policy
Thank you for choosing Paradoxical Quotes Publisher for your digital downloads and graphic designing. We strive to provide exceptional service and products to our valued customers. Please take a moment to review our shop policy outlined below:
Ordering Process:
-
Online Orders: Our primary mode of purchase is through our online platform. Customers can browse our catalog of digital downloads, select desired items, and proceed to checkout. For graphic designing services, email us at graphicmaker@paradoxicalquotes.com requesting a quotation. We will get back to you within 72 hours. Please ensure to review your spam folder and mark any emails from us as 'not spam' to guarantee that our future correspondence is delivered to your primary inbox. In the event of a technical issue resulting in non-receipt of an email, you may also contact us directly via WhatsApp at the provided number on the Contact Us page.
Payment:
-
Online Payments: We accept various secure online payment methods, including credit/debit cards, UPI, etc., for purchases of digital downloads, graphic designing, and printing services.
Digital Downloads:
-
Instant Access: Upon successful payment, customers will receive instant access to download their purchased digital products. Instructions for downloading will be provided during the checkout process.
-
Download Limitations: Please note that digital downloads may have limitations on the number of times they can be downloaded or accessed. Ensure to download and save your files promptly after purchase.
Graphic Designing and Printing Services:
-
Consultation: Customers interested in our graphic designing and printing services can schedule a consultation with our team to discuss their requirements and preferences.
-
Design Process: Once the project scope is finalized, our team will commence the design process. Regular updates will be provided to keep you informed of the progress.
-
Printing: Upon approval of the final design, we will proceed with the printing process using high-quality materials and equipment to ensure the best results.
-
Revision Policy: We understand the importance of getting your design just right. We offer a limited number of revisions to ensure your satisfaction with the final product. A maximum of 3 (three) revisions are allowed. Additional revisions may be subject to an additional fee.
Returns and Refunds:
-
Digital Downloads: Due to the nature of digital products, refunds for downloaded items are generally not provided. However, if you encounter any issues with your download, please contact us (contact@paradoxicalquotes.com) for assistance.
-
Graphic Designing and Printing Services: Refunds for graphic designing and printing services will be evaluated on a case-by-case basis. If the project commences, only 50% of the refund will be initiated. If you are unsatisfied with the final product, please contact us (graphicmaker@paradoxicalquotes.com) to discuss your concerns.
Customer Service:
-
Contact Information: For inquiries, assistance, or feedback regarding our digital downloads, graphic designing, and printing services, please don't hesitate to reach our customer service team via email (contact@paradoxicalquotes.com) or WhatsApp. We are here to ensure your experience with us is seamless and satisfactory.
-
Feedback: We value your feedback and suggestions. Your input helps us improve our products and services. Feel free to share your thoughts with us at any time.
By engaging with Paradoxical Quotes Publisher LLP for digital downloads, graphic designing, and printing services, you agree to adhere to the terms outlined in this shop policy and the terms and conditions. We appreciate your support and look forward to serving you.